Earn credit for your next Portable One purchase for the value of your old computer.
How much is your old tech worth? Calculate your trade-in value easily on-line no strings attached!
Through the Portable One Trade-in Program, you are helping the environment by extending the useful life of products that have value in the secondary electronics market. Whether it’s a Mac or a PC—working or non-working—it doesn’t matter. We’ll take it and determine if it qualifies for reuse. If it does, that means your computer, tablet or iPhone, has monetary value that we’ll convert to credit towards future purchase at PortableOne.com.
Here’s how it works:
- Use the tool above to tell us about your computer, tablet or cell phone.
- Accept your estimate and ship your device in the pre-paid shipping box provided to you from PowerOn.
- Portable One contracts with PowerON, who will estimate the fair market value of your device. PowerOn will also send you a box and a prepaid shipping label so there is no cost to you.
- Pack your device carefully, and send it off.
- Receive your Portable One credit for use on your next order.
After PowerOn processes your trade-in, Portable One will contact and inform you about earned credit you can use for purchase at PortableOne.com.
Frequently asked questions about Portable One's Trade-in Program
Q: What is Portable One's Trade-in Program?
A: The P1 Trade-in Program is part of
our commitment to minimize the impact of disposed consumer electronic
products on the environment. It offers you a way to dispose of your
electronic equipment responsibly and earn a credit for a future purchase at PortableOne.com.
Q: Why should I use PortableOne's Trade-in Program?
A: By participating in our Trade-in Program you are helping the environment by extending the useful
life of products that have value in the secondary electronics market.
As an added benefit, if your product qualifies for reuse
— meaning it has monetary value — PortableOne will issue you a credit
towards a future purchase at our company. Your earned credit is equivalent
to your item’s fair market value as determined by PowerON.
Q: Which products qualify for Portable One's Trade-in Program?
A: Any Mac or PC desktop or notebook computer, tablet or cell phone may qualify for reuse.
Q: Who can participate in the program?
A: Any U.S. individual or small business customer can participate in the program.
Q: Is a purchase necessary to participate in the program?
Q: Does Portable One administer the program?
A: No. Portable One contracts with PowerON Services to administer and manage the our Trade-in Program.
Q: How do I get started?
A: Use Portable One's Trade-in calculator to begin the process of determining the value, if any, of your used equipment.
Q: How is the value of my equipment determined?
A: The value depends on a variety of
factors, including the demand for your specific item in the secondary
electronics market and its condition. When you use Portable One's Trade-in
Program calculator, you’ll answer a few simple questions about your
equipment and describe its overall condition as excellent, good, fair, or
poor. Based on the information you provide, PowerON determines the
estimated fair market value of your computer and a quote is displayed
Q: Can my quoted value change?
A: Yes. Quoted values assume that all
equipment is received in the condition represented by you. On receipt of
your equipment, PowerON will inspect it to determine the overall
condition. Any misrepresentations will affect the final value. Value of
equipment is only determined within the specified quote period. The
final value may be more or less than the quoted amount.
Q: What if I disagree with the final value?
A: You can either accept the final
value or have your product returned to you at no cost. PowerON will
contact you if the final value differs from the initial quoted value.
Q: How will I be paid for my equipment?
A: Portable One will contact
you with your earned credit which you can use for future purchase at PortableOne.com.
The credit amount will be equal to the final value following PowerON’s
receipt and assessment of your trade-in.
Q: Does the quoted value ever expire?
A: Yes. Quotes are valid for 30 days. After a quote expires, you may request another quote.
Q: What should I do with my old computer before I send it in?
A: PowerON recommends that you
perform a complete backup and data wipe (erasure) of all the information
on your old device.
Portable One and PowerON assume no responsibility for loss
or confidentiality of personal data on your device(s)
. While in transit to
PowerON, any files or data left on your system may be accessible to
others if data is not erased.
Q: What happens to my device after I send it in?
A: PowerON will test and assess the
equipment to determine if it qualifies for reuse. Qualifying equipment,
tested in working condition, will be sold in the secondary electronics
market as "used."
Q: What happens to my personal data?
A: PowerON’s data erasure process
includes complete data removal. PowerON recommends that you perform a
complete backup and data wipe (erasure) of all the information on your
Portable One and PowerON have no responsibility for loss or
confidentiality of customer data on your device(s).
Q: How do I ship my product?
A: For equipment with a quoted value, a
shipping label and packaging materials will be sent to you at no cost to you when you accept the on-line quote. Shipping your trade-in to PowerON is free. You will need to pack your
equipment securely using packaging materials provided by PowerOn.
Portable One and
PowerON are not responsible for damage to your equipment during
Q: Is there a weight limit on shipments to PowerON?
A: Yes. There is a maximum per-box weight limit of 70 pounds.
Q: What if I can’t print my shipping label or placard?
A: Contact PowerON.
Q: What if I lose the email with my shipping instructions?
A: Contact PowerON.