I really wanted a gaming laptop with specs that fit both my work tasks and gameplay, to take over duties for my aging "desktop replacement", another Asus high-end laptop which served me well for a number of years.
I spoke to the guys at Portable One on the phone first, right before placing my order online, and they were very helpful, as i needed to know how far i could customize the specs. I was able to pick up my new laptop at the store the next day.