Every Mac comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your Mac original purchase date with the AppleCare Protection Plan. You'll get direct, one-stop access to Apple's award-winning technical support for questions about your Mac, macOS, and Apple-branded applications such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more. In addition, you'll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com. You can even get local repair service when you visit other countries around the world.
Portable One Recommends Purchase of AppleCare+ with the purchase of your Mac (Can't I wait and get AppleCare+ later? Is AppleCare+ worth it? AppleCare+ offers 3 total years of warranty, AppleCare expert support and accidental damage protection. AppleCare+ should be purchased at the same time with a new Mac. If not, then it must be purchased within 60 days of your Mac's purchase date and requires an appointment with your local Apple Store where you'll be required to bring in your Mac for inspection before they will sell it to you at full price with sales tax.)
Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support.
AppleCare+ for Mac extends your coverage to three years from the
original purchase date of your Mac and adds up to two incidents of
accidental damage coverage, each subject to a service fee of $99 for
screen damage or external enclosure damage, or $299 for other damage,
plus applicable tax.
1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.
Extend your coverage to three years of service and expert telephone technical support
Because Apple designs the computer, the operating system, and
many applications, Mac is a truly integrated system. And only AppleCare+
gives you one-stop service and support from Apple experts, so most
issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage1
- Onsite repair for desktop computers: Request that a technician come to your work site3
- Mail-in repair for portable computers3: Mail in your Mac using a prepaid shipping box provided by Apple
- Carry-in repair3: Take your Mac to an Apple Store or other Apple Authorized Service provider
AppleCare+ for Mac provides global repair coverage, both parts
and labor, from Apple-authorized technicians around the world. Coverage
includes the following:
- Your Mac computer
- Included accessories such as the power adapter
- Apple memory (RAM)
- Apple USB SuperDrive
- Coverage for up to two incidents of accidental damage, each
subject to a service fee of $99 for screen damage or external enclosure
damage, or $299 for other damage, plus applicable tax
Whether you’re sitting in the comfort of your home or office or
on the go, you can get direct access to Apple experts for questions on a
wide range of topics, including:
- Using macOS and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more
- Connecting to printers and AirPort networks