Portable One is an authorized Sony & Toshiba service center. We pride ourselves on honest diagnostic practices and reliable workmanship.
Do you need your system repaired quickly by professionals trained to troubleshoot and resolve the problem using manufacturer-approved parts? Portable One is your Number One source for in-warranty and out-of-warranty repair service. Portable One is Sony & Toshiba's premier Bay Area service center. If for any reason we cannot fix your machine, we will return it to you FREE OF CHARGE.
Every repair is GUARANTEED:
No diagnostic fee for In-warranty covered work* (Please contact Technical Support: support@portableone.com for Warranty repairs).
We use only new parts - Never used parts! Used parts are not much cheaper than new, and you never know how long they will last.
If you are ready to set up your service, please click on the "Buy Now" button above, then click on "Checkout" (or "Log in & Checkout" if you are not already logged in.) On the next screen, please be sure to describe the issue that needs service and all numbers from the bottom of the unit (serial number, model number, service number) in the checkout notes.
After completing checkout, please re-set your administrative password to "admin" and ship your in warranty notebook to the address below. Portable One is not responsible for damage incurred during shipping. Please pack your laptop carefully and opt for shipping insurance.
Portable One, Inc
Attn: Repairs, Ticket # ______ (enter your ticket order # here)
5627 Stoneridge Drive, Suite 314
Pleasanton, CA 94588
*If your manufacturer's warranty does not cover the work required to address your issue, you will be responsible for the cost of work performed and a minimum charge for our diagnostic fee. Any issue that is not reproducible, or does not require the replacement of parts will usually not be covered by your manufacturer's warranty. Please consult with your P1 service advisor for your specific situation.
